Privacy Policy respects your concerns about privacy. This Website Privacy Policy applies to personal information we collect, how we use the information, with whom we share it, and the choices available to users of our site regarding our use of the information. We also describe the measures we take to protect the security of the information and how users can contact us about our privacy practices. We are committed to processing relevant personal data in accordance with the EU General Data Protection Regulation (GDPR).

Information We Collect through Manual Submission

The types of personal information you may submit include:

  • As part of the “contact us” form, contact information (such as name and email address)
  • For event registrants, information relating to their professional status (such as job title and employer name)
  • For NGO applicantions, information regarding their application according to the requirements of our application form
  • For members only, login credentials for the Site

The mandatory or optional nature of the data is indicated to you at the time of collection. In the absence of communication of mandatory personal data, we will not be able to respond to your request.

How We Use the Information We Collect

We may use the information described above to:

  • Respond to your enquiries
  • Process your applications for support
  • Perform data analyses
  • Meet our legal obligations, such as to comply with, and enforce, applicable legal requirements

In addition, where required by applicable law, we may seek your consent (which we obtain when you provide your information or use or subscribe to a particular service).

Information We Share

We do not disclose personal information we collect about you, except as described in this Website Privacy Policy. We take data privacy seriously and would not release information that may compromise the safety of the individuals concerned. We may share personal information with service providers (i.e. AWS) in connection with the operation of this Website. We do not authorise these service providers to use or disclose the information except as necessary to perform services we asked them to perform or comply with legal requirements.

In addition, we may disclose information about you (i) if we are required to do so by Belgian law or legal process, (ii) to Belgian law enforcement authorities or other government entities, and (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

Personal Data Storage Period

  • For any requests made using the “contact us” form, personal data will be kept only for the duration of our relationship, subject to the statutory limitation periods applicable.
  • For applicants for support, personal data will be kept for the duration of our relationship or for the purposes of proof and accounting obligations, for a period not exceeding the statutory limitation periods applicable.

Transfer outside European Union

Some of our technical service providers being located outside the European Union, personal data collected may be transferred to countries outside the European Union, whose legislation on the protection of personal data differs from that of the European Union. In the event that the recipient country or countries would not ensure a level of data protection equivalent to that of the European Union, we undertake to take all appropriate guarantees notably on the basis of appropriate guarantees envisaged by communicating, upon request, a copy of the adopted standard contractual clauses.

Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as indicated in the “How to Contact Us” section of this Website Privacy Policy. To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you or request that we correct, modify, delete, if any limit or make portable your personal data by contacting us as indicated below, you may also withdraw any consent you previously provided to us or object at any time, unless compelling legitimate grounds for the processing, and we will apply your preferences going forward.

Finally, you have the right to lodge a complaint within the relevant national data protection authority.

For security reasons and to avoid any fraudulent request, we may be required to provide proof of identity with the request. After the request has been processed, this receipt will be destroyed.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide on the Site against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure, or use.

Your information will be retained for as long as necessary for the purpose(s) for which it was collected and as required by applicable laws or regulations.

If you have any questions or comments about this Website Privacy Policy, you can contact us as indicated below.

Links to Other Website and Apps

Our Site may provide links to other websites or apps for your convenience and information. These websites may operate independently from us. Linked sites and apps may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites are not owned or controlled by us, we are not responsible for the content of the website or apps, any use of the website or apps, or the privacy practices of the website or apps.

Updates to Our Website Privacy Notice

This Website Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our Site to notify you of any significant changes to our Website Privacy Policy and indicate at the top of the notice when it was most recently updated.

How to Contact Us

If you would like us to update information we have about you or your preferences, please contact us by email at